Click and explore the most frequently asked questions by users like you.

FAQ-1
My building is older. Do I still need to update my signs?
Often, yes. While "grandfather" clauses exist in some building codes, the ADA is a civil rights law, not just a building code. It requires "readily achievable barrier removal" for existing public accommodations. If your current signs are missing Braille, have poor contrast, or are mounted incorrectly, you may be liable for discrimination complaints. We can assess your facility to see if an update is required.
FAQ-2
What are the risks of non-compliance?
The risks are financial and legal. First violations can result in federal civil penalties of up to $75,000 (adjusting for inflation), with subsequent violations doubling that amount. Additionally, private citizens can file lawsuits against businesses with non-compliant signage, leading to costly legal fees and settlements.
FAQ-3
Do ADA signs have to be ugly or "institutional" looking?
Absolutely not. While the rules are strict (font style, character height, contrast), there is still plenty of room for design. We specialize in custom ADA signage that incorporates your brand colors, logos, and materials (like acrylic, metal, or wood) while maintaining full legal compliance.
FAQ-4
Does every single sign in my building need Braille?
No. Braille and raised characters are strictly required for permanent room IDs (like restrooms, exit doors, and room numbers). Directional signs ("Restrooms this way"), overhead signs, and temporary paper signs do not require Braille, though they still need to meet visual standards for font size and contrast.
FAQ-5
Can I just install the signs myself?
You can, but we advise caution. Installation is one of the most common reasons for inspection failures. The ADA has very specific rules about mounting height (measured to the baseline of the text) and lateral location (relative to the door latch). A compliant sign installed in the wrong spot is technically a non-compliant sign. We provide detailed installation guides or full-service installation to prevent this.
FAQ-6
What is the difference between Title II and Title III requirements?
Title III applies to Public Accommodations (private businesses open to the public) and focuses on removing barriers to commerce. Title II applies to State and Local Government facilities and focuses on equal access to civic programs. While the technical sign standards (2010 Standards) are largely the same for both, government facilities often face stricter scrutiny and enforcement.