Terms & Conditions
These Terms & Conditions govern the use of services provided by Niles Signage Solutions and the use of this website.
Use of Services
By engaging with our services, you agree to provide accurate project information and cooperate as needed to complete design, production, and installation processes. All signage projects require an approved quotation and deposit prior to the commencement of fabrication. Deposit amounts may vary depending on project scope, material requirements, and scheduling conditions. Production timelines will not begin until all approvals and required deposits have been received.
Project Scope & Estimates
All proposals and estimates are based on the information provided at the time of quoting. Changes in scope, materials, timelines, or site conditions may result in additional costs or adjustments.
Design & Production
Design concepts, drawings, and specifications remain the property of Niles Signage Solutions until full payment is received. Final approvals are required before production begins. Clients are responsible for reviewing all proofs for accuracy.
Artwork Approvals
Customers are responsible for reviewing and approving all artwork proofs, layouts, dimensions, spelling, and placement details prior to fabrication. Once artwork has been approved, any requested revisions may result in additional charges, production delays, or change orders. Niles Signage Solutions or its agents are not responsible for errors or omissions contained within approved artwork files.
Intellectual Property
All content, designs, and materials produced remain the intellectual property of Niles Signage Solutions unless otherwise agreed upon in writing.
Fabrication & Lead Times
Estimated fabrication and delivery timelines are based on current production schedules, material availability, and project conditions at the time of approval. Production timelines may be impacted by material shortages, shipping delays, client revisions, site readiness issues, or circumstances outside of our control.
Projected timelines are estimates and are not guaranteed unless otherwise agreed upon in writing.
Installation & Compliance
We coordinate with contractors, architects, and project managers to support proper installation. While we aim to meet all ADA and code requirements, final compliance may depend on site conditions and third-party execution.
Field Conditions & Installation Limitations
Installation pricing is based upon the assumption that installation surfaces and jobsite conditions are properly prepared and accessible at the scheduled installation time.
- Unfinished or damaged walls
- Uneven mounting surfaces
- Restricted access areas
- Delays caused by other trades
- Excessive waiting time onsite
- Return trips due to site unpreparedness
- Unanticipated field conditions
Niles Advertising & Display Solutions reserves the right to suspend installation activities if jobsite conditions are deemed unsafe or unsuitable for installation.
Change Orders
Any revisions, additions, scope modifications, or customer-requested changes after project approval may require a written change order and additional charges. Change orders may impact project timelines, fabrication schedules, and installation dates.
Customer-Supplied Artwork
Niles Signage Solutions is not responsible for the accuracy, usability, scaling, resolution quality, trademark ownership, or production compatibility of customer-supplied artwork files. Additional design or file preparation charges may apply if artwork requires modification prior to production.
Payment Terms
Unless otherwise agreed upon in writing, final payment is due prior to delivery or installation completion. Late payments may result in project delays, suspension of services, or additional administrative fees.
Limitation of Liability
Niles Signage Solutions shall not be held liable for delays, damages, or additional costs resulting from:
Additional charges may apply for:
- Construction delays
- Site access restrictions
- Third-party contractor actions
- Structural deficiencies
- Power outages
- Weather conditions
- Permit delays
- Inaccurate field information provided by others
Liability for any claim related to services provided shall be limited to the value of the original contracted services.
Warranty
Warranty coverage applies only to defects in workmanship or materials provided directly by Niles Signage Solutions. Warranty coverage does not include damage caused by misuse, vandalism, improper maintenance, unauthorized modifications, or environmental conditions beyond normal wear.
Site Access & Scheduling
Clients are responsible for ensuring safe and reasonable access to installation areas during scheduled installation times. Delays caused by restricted access, unavailable elevators, security restrictions, or occupied workspaces may result in additional labor or rescheduling charges.
Modifications
We reserve the right to update these Terms & Conditions at any time. Continued use of our services or website constitutes acceptance of any revisions.
Governing Law
These terms are governed by applicable laws and regulations within the United States.